Some may face another issue (though rare):

  • How to fix, when unable to use the internet because of the VPN?


It is recommended to turn off the VPN from within the app. Just open the app and tap on the power-off switch in the center. Once it disconnects the VPN, you will not see [VPN] small icon on the top - status bar of your screen.


In case this does not work, you can turn off Connect On Demand option forcefully. In such a situation, please do as below: 

  1. Go to device Settings > General > VPN.

  2. Tap the Info (i) icon next to VPN Clean.

  3. Turn the Connect On Demand switch off. [this is not recommended, though. This can result in manual re-connection and unreliable connection to PVN server]