Troubleshooting Frequent Disconnections:

Experiencing frequent disconnects from VPN Clean can be frustrating. Here are some steps you can take to diagnose and resolve the issue:

1. Verify Internet Connection:

  • A stable internet connection is crucial for a reliable VPN experience. Ensure you have a strong Wi-Fi or mobile data signal. Open a web browser and try loading a webpage to confirm a working internet connection.

2. Switch Server Locations:

  • Specific servers might be overloaded or experiencing technical difficulties. Open the VPN Clean app and try connecting to a different server location.

3. Update the App:

  • Outdated apps can sometimes lead to connection issues. Visit the App Store and check for any available updates for VPN Clean. 

4. Experiment with VPN Protocols:

  • VPN protocols define how your device communicates with the VPN server. Try switching between different protocols offered by VPN Clean in the app settings. Some protocols might offer better stability depending on your network environment.

5. Maintain Network Consistency:

  • Frequent switching between Wi-Fi and mobile data connections can sometimes cause temporary disconnects. If possible, try to maintain a consistent network connection for a more stable VPN experience.

6. Disable Battery Saver Mode (if applicable):

  • Battery saver mode on some devices might restrict background app activity, potentially interrupting your VPN connection. Try temporarily disabling battery saver mode and see if it improves VPN stability.

7. Check Background App Refresh:

  • Ensure VPN Clean has permission to run in the background. This allows the app to maintain the VPN connection even when not actively in use. You can typically manage background app refresh settings in your device settings under "General" or "Background App Refresh."

8. Reinstall the App (Last Resort):

  • If none of the above steps resolve the issue, consider reinstalling the VPN Clean app. This can sometimes clear up any corrupted app data or configuration issues. 

9. Contact VPN Clean Support:

  • If you've tried all these steps and still experience frequent disconnects, reach out to VPN Clean's support team for further assistance. They can provide more specific guidance based on your situation. Contact them at: [email protected]