Understanding the Issue:

You're connected to VPN Clean, yet some websites or content remain inaccessible. This can be frustrating. Here's a breakdown of potential causes and solutions:

Troubleshooting Tips:

  1. Verify Stable VPN Connection:

  • A weak or unstable VPN connection can disrupt access to certain websites. Check your signal strength within the VPN Clean app and ensure you have a stable internet connection (Wi-Fi or mobile data).

  1. Try a Different Server Location:

  • Some websites might restrict access based on the VPN server location you're connected to. Try connecting to a different server within VPN Clean.

  1. Confirm Location Masking:

  • Ensure VPN Clean is effectively masking your actual location. You can typically verify this by searching "what is my IP address" in a web browser while connected to the VPN. The results should show the location of the VPN server you're connected to.

  • Additionally, verify if the content you're trying to access is restricted in the location of the VPN server you're connected to.

  1. Content Availability:

  • Check if the content you're trying to access is regionally restricted, even without using a VPN. If accessing the content works without the VPN, it might be a restriction imposed by the content provider itself.

  1. Update the App:

  • An outdated VPN Clean app might cause compatibility issues. Visit the App Store and ensure you have the latest version installed.

  1. Contact VPN Clean Support:

  • If you've tried all these steps and still can't access certain content, reach out to VPN Clean's support team at support@vpnclean.com.