FAQs

Can the VPN Clean protect me against DNS leaks?
Of course, yes. All DNS requests are encrypted and pass through the VPN tunnel.
Thu, 3 Sep, 2020 at 6:52 PM
Does the app work for IPv6 network?
The app supports both IPv4 & IPv6 network types provided by your ISP. However, to prevent IPv6 leaks, the VPN Clean uses an IPv4 interface, blocking the...
Thu, 3 Sep, 2020 at 6:49 PM
How does a VPN work (and help)?
Typically, when you open a website into the browser, or surf the internet, your Internet Service Provider receives the request and redirects you to that web...
Thu, 15 Oct, 2020 at 5:14 PM
I have heard, but what exactly is a VPN?
As the name suggests, a Virtual Private Network is about privacy. It creates a network or a restricted system of communication between your device and the V...
Mon, 28 Sep, 2020 at 7:35 PM
I want to use the VPN for peer-to-peer sharing, is it possible?
Yes. Peer-to-peer sharing, also known as p2p for short and torrenting is supported. (PS - downloading file through torrent may not be legal in some countrie...
Thu, 15 Oct, 2020 at 5:50 PM
Is using the VPN allowed in my country?
This depends on the local laws of the country you are in. The app does not distinguish or restrict users from any country.
Thu, 3 Sep, 2020 at 7:07 PM
What is a VPN tunnel?
In a VPN tunnel, packets built in a specific VPN protocol format are encapsulated inside some other base or carrier protocol, then transmitted between a ser...
Thu, 3 Sep, 2020 at 5:02 PM
What is the ‘Connect On Demand’ option on the VPN setting?
It is a rule that makes sure that the VPN Clean is connected on the iPhone/iPad before accessing the Internet. This option is super helpful for those who ar...
Thu, 3 Sep, 2020 at 6:49 PM
What is the Speed Test?
It is a very useful utility available within the app to test your Internet speed, with 2 main aspects, upload & download speed.
Thu, 3 Sep, 2020 at 7:07 PM
What protocol does the app use to connect to the VPN?
IKEv2 A unique aspect of IKEv2 lies in its ability to hop between connections. For instance, it can automatically jump from mobile data (network) to WiF...
Thu, 3 Sep, 2020 at 5:08 PM